Payment Options

We offer a number of payment options from credit card to purchase orders and tax-exempt options. Below are the details you will need to know based off the payment type option you choose. If you need support at any time, please contact us.

Payment options available

  • Credit card
    Visa, MasterCard, American Express and Discover
  • Check/money order
    Make payable to Tobii Dynavox, PO Box 72153, Cleveland, OH 44192
  • Order form
    Fax 1-866-585-6260 or email to
  • Purchase orders
    You can do a PO via online, fax, email or by mail. Purchase order example
  • EFT Information (Wire Payments)
    Call or email us for EFT Information.

Billing details

Tobii Dynavox
2100 Wharton Street
Suite 400
Pittsburgh, PA 15203


Phone: 1-800-344-1778 (toll free)
Fax: 1-866-336-2737

Document Downloads

All applicable taxes will be charged unless you are approved for tax exempt by customer support before placing an order.

Payment Terms:

  • Online: all purchases require prepayment.
  • Purchase Orders: payment is due 30 days from invoice date.

Purchase order details

What is a purchase order?

A purchase order (PO) is the official confirmation of an order. It is a document sent from a purchaser to a vendor that authorizes a purchase. A purchase order authorizes the purchase to be processed but is not actually payment. Following the processing of the order and delivery of goods, the organization will be invoiced and payment will be requested within 30 days of invoicing.

If your school, school district, hospital, business or organization uses purchase orders, you can send us a purchase order online, by fax, email or mail. Once a valid purchase order is received our Customer Support Team will process. Please see purchase order requirements below and note a credit application may be required.

If your order is not placed during normal business hours (8:00 a.m. to 5:00 p.m., EST), it will be processed during the next business day. Please contact our customer support team at 1(800) 588-4548 or by email if you have questions about your purchase order. To avoid duplication, if you fax, email, or place the order on the website, please do not send us the original. See example here

Pay online:
Choose the items you wish to purchase and add them to your Shopping Cart, then proceed to checkout. Provide your customer information and shipping method. When selecting a payment method, choose Purchase Order. Your order will be sent to customer service for review and you will receive a confirmation we received your order.

Pay by fax or email:

  • Fax a copy of the purchase order to 1-866-585-6260.
  • Email your purchase order to Customer Service at

Pay by mail:

  • Mail the original purchase order to us at:
    Tobii Dynavox
    2100 Wharton Street
    Suite 400
    Pittsburgh, PA 15203

For fax, mail or email PO's, make sure they contain the following information:

Tobii Dynavox            

2100 Wharton Street
Suite 400
Pittsburgh, PA 15203

"Bill To" Information

  • Name of Organization
  • Address
  • Phone Number

"Ship To" Information

  • Customer Name
  • Address*
  • Phone Number

*We cannot ship to a PO Box


Make sure to also include:

  • Purchase Order Number
  • Order Information
    • Item Number and/or Item Description
    • Accurate pricing for all items
    • Accurate shipping charges
  • Applicable taxes
Shipping & Handling Fees Cost

Orders $50+


Orders $0 - $49


Online tax exemption details

To place an order on behalf of a tax exempt organization or individual, please call a customer service specialist at 1 (800) 588 4548. You will need to provide proof of state tax exempt status for the state where the product is being shipped. The organization or individual name on the order must exactly match the state tax exempt certificate.

To expedite this process, please create an account on (via the login/sign up) for the tax exempt organization or individual and then submit your documentation through our tax exemption portal.